Case Studies

Supporting a Specialist Product Launch with Hassle-free Outsourcing

A global, market leading pharmaceutical organisation wanted to select a CSO partner for a unique resourcing approach to strategically increase resource, build in flexibility and identify future talent –whilst mitigating risk.

This was the first time the customer had introduced outsourced resource into their sales organisation for a product launch.

We were successful in being selected as the sole supplier to deliver the customer’s resourcing requirements. The timescales were extremely demanding to ensure the team was in place prior to their product launch. 

Recruitment Process

  • 28 candidates presented for 1st interview
  • 22 progressed to assessment centre
  • 10 offered a role
  • 100% of candidates started ITP and launched product
  • 90% retention after 1 year


  • 100% successfully recruited and completed ITP
  • 13% of salesforce now flexible contract resource
  • Sales performance - 145% of target in first year
  • We were advised of exclusive access to 35 extra CSO heads bringing flexible headcount to 40%
  • Several original team members taken onto headcount as a mark of quality