Privacy Policy

WEBSITE / CANDIDATE PRIVACY POLICY

1 INTRODUCTION

1.1 Welcome to CHASE Search & Selection Limited’s privacy notice in relation to our website at chasepeople.com (“Website”).  

1.2 This privacy notice is issued on behalf of Chase Search & Selection Limited ("we", "us" or "our"), a company incorporated under the Companies Acts with registered number SC180194 and having its registered office at Sugar Bond, 2 Anderson Place, Edinburgh, Scotland, EH6 5NP.

1.3 This privacy notice will inform you about what data we collect from you, how we use it, circumstances where we may disclose this data to others and how we keep it secure. This includes information we collect when you browse our website, but also when you engage with us via our website by creating a job profile and applying for vacancies advertised by us on our website.

1.4 It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

1.5 We take the issue of security and data protection very seriously and strictly adhere to applicable data protection legislation. In accordance with the General Data Protection Regulation (EU) 2016/679 we are the controller of any personal data that you provide us.

2 WHAT INFORMATION WE COLLECT

2.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data from which an individual can no longer be identified (anonymous data).

2.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• • Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
  • Contact Data: includes address, email address and telephone numbers;
  • Candidate Data: includes education details, employment history, driving licence, immigration status and right to work documentation. Where appropriate we may collection information related to your health, diversity information or details of any criminal convictions.  We may also generate personal data about you during any position application and recruitment process (such as responses to assignments and assessments).  When you register on our website as a candidate, your Candidate Data is held on our Profile platform, which enables our team to be able to access, update and supplement your Candidate Data throughout your relationship with us;
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website;
  • Usage Data: includes information about how you use our Website and services;
  • Profile Data: includes your username and password, searches made by you, your interests, preferences, feedback and survey responses; and
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preference, including in relation to Vacancy Alerts.          

2.3 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

2.4 The personal data that we collect about you may include special categories of personal data. This means we may collect information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and your health.  We may also collect information about criminal convictions, allegations and offences.  This will typically be collected as part of a job or assignment recruitment process.

2.5 If you fail to provide personal data: Where we need to collect personal data and you fail to provide that data when requested, we may not be process your job or assignment application. We will notify you if this is the case at the time.

3. HOW WE COLLECT YOUR PERSONAL INFORMATION

3.1 We use different methods to collect data from and about you including through:

• • Direct interactions. You may give us your Identity, Contact, Candidate and Profile Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    a. apply for a position on our website;
    b. create an account on our website;
    c. subscribe to our Vacancy Alert service;
    d. request marketing to be sent to you;
    e. enter a survey; or
    f. give us feedback or contact us.
    
    
  • Generated by us. Where you have registered a candidate profile with us, this will be used by our recruitment consultants to put you forward for suitable positions. Our recruitment consultants may record notes and other information on your profile to help with the process, such as additional information regarding your experience provided to us, third party references and interview notes.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookies Policy for further details.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
    a. Technical Data from analytics providers such as Google;
    b. Identity and Contact Data from background check providers that may be engaged by us to verify your identity during a position application process;
    c. Identity and Candidate Data from third party references, such as current or previous employees or educational institutions or professional bodies; and
    d. Identity and Contact Data from publicly available sources such as job boards on third party websites such as Indeed, Pharmajobs, Linkedin.

4. HOW WE USE YOUR PERSONAL INFORMATION

4.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4.2 Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

5. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL INFORMATION

5.1 We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

5.2 Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Category of Data

Purpose / Activity

Lawful Basis

Identity Data and Contact Data

To enable us to communicate with you about vacancies and other opportunities, including responding to your queries to us

To enable us to verify your identity where necessary as part of an application process

Necessary to meet our legitimate interests (to source candidates and workers for our clients)

Necessary to comply with legal obligations (to reduce fraud)

Candidate Data

To ensure you are suited to the position that you have applied for.

To enable us to complete our recruitment processes, including through our Profile platform.

To comply with the obligations we owe to our clients (which may involve sharing your information with them)

Consent (we will ask for this in advance if required)

Performance of a contract (these are necessary steps that we have to take in order to potentially enter into a contract of employment with you.

Necessary to meet our legitimate interests (for running our business and ensuring we meet the contractual obligations we owe to our clients)

Technical Data, Usage Data and Profile Data

To administer our Website including troubleshooting, data analysis, system testing and monitoring trends

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security)

Marketing and Communications Data, Candidate Data and Profile Data

To market our business and any vacancies to you that we think you may be interested in

To conduct market research (such as salary surveys)

Consent

Necessary for our legitimate interests (for running our business, understanding our sector and the market conditions which apply to our sector, to market vacancies appropriately and meeting the contractual obligations we owe to our clients)

6 MARKETING

6.1 It is your choice whether you receive information such as marketing from us. If you indicated that you are interested in receiving regular information about our activities, we may send you communications electronically or by post (including Vacancy Alert emails). We will not contact you for marketing purposes unless you have given your prior consent. If, at any time, you no longer wish to receive this information, please send a written request to connect@chasepeople.com or select the unsubscribe option on any of our marketing emails.

6.2 All of our email marketing correspondence gives you the option to opt-out of receiving further marketing emails. Please note that you will still receive emails directly related to an enquiry you raised with us.

7 COOKIES

We use cookies, pixels and tags (collectively “Cookies”) on our Website in order to help improve our Website and provide you with a more personalised web service.  For further details please see our Cookies Policy.

8 SHARING OF YOUR INFORMATION

8.1 When you register a profile on our Profile platform, this information will be accessible to all of our recruitment consultants, who use this information to find you suitable vacancies to apply for and to help you during recruitment processes.

8.2 The information you provide to us will be treated by us as confidential. However, we will disclose your information to other third parties, such as prospective employers, clients with vacancies and other representatives in relation to jobs and vacancies in which you indicate an interest or which you choose to apply for.

8.3 We may also disclose your information to our suppliers and service providers for the purposes set out in the policy or for purposes approved by you. For example, our third party systems providers may need access to your Technical Data to identify and resolve any faults or issues with our Website, and the provider of our Profile platform will store your Candidate Data.

8.4 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8.5 If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. In this context, any third parties involved would be bound by strict confidentiality obligations.

9 NO TRANSFERS OUTSIDE THE UK

We will not transfer your personal data outside of the UK.

10 DATA SECURITY

10.1 Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk.

10.2 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

10.3 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11 HOW LONG WE WILL KEEP YOUR INFORMATION

11.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

11.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

11.3 If you would like more information about how long we retain your personal data, please contact us at the details below.

12 YOUR RIGHTS

12.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• • Right of access: you can request a copy of the personal information we hold about you and check we are processing it lawfully;
  • Right to rectification: you can request that any incomplete or inaccurate information we hold about you is corrected;
  • Right to erasure: you can request that we delete your personal information where there is no good reason for us to continue to process it. You must provide valid reasoning for your request. This can be exercised in conjunction with the right to object (see below);
  • Right to object: you can object to our processing of your personal information where we are processing on the basis of our 'legitimate interest' or that of a third party. We shall cease processing your personal data unless there are compelling and legitimate grounds for processing which override your interests;
  • Right to restrict processing: you can request that we restrict our processing of your personal information. Information will be retained but not further processed;
  • Right to data portability: where processing of personal data is carried out by automated means, you can request the transfer of your personal information to another party;
  • Right to withdraw consent: where we are processing your personal data on the basis of consent, you have the right to withdraw your consent at any time; and
  • Right to not be subject to decision making based on automated processing: you shall have the right to not be subject to decision making based solely on automated means including profiling.

12.2 If you would like to exercise any of your rights above, please contact us at connect@chasepeople.com.

12.3 You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. In the United Kingdom, the Information Commissioner's Office can be contacted via their website - ico.gov.uk.

12.4 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

12.5 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

12.6 We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

13 THIRD PARTY WEBSITES

Because we want your experience of our Website to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").  Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Website, and we encourage you to review each Third Party Website's privacy policy before disclosing any personally identifiable information.

14 CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

15 YOUR DUTY TO INFORM US

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

16 CONTACT US

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us at connect@chasepeople.com.