Flexible resourcing – fast deployment

The challenge

A leading multinational healthcare company needed to keep vacancies in its salesforce to a minimum in order to remain competitive.

The duration of NHS contracts won and the limited timescales to generate sales pull-through meant it was important to be flexible in order to optimise sales performance.

The existing recruitment process was to bring people into the organisation on headcount and followed a strict protocol, but this meant it was taking significant time to fill the vacancies which reduced the time available to optimise sales performance in areas where contracts had been won.

The solution

CHASE's solution was to introduce an alternative option to headcount recruitment. We offered flexible contractor resource, including access to highly capable and motivated graduates from the CHASE Graduate Academy.

Our contractors were quickly deployed where they were required.

We offered a different resourcing solution that the client had not considered before. Where contracts were won, resource levels to pull through sales could increase and where contracts were lost, these resource levels could be reduced.

Successful CHASE Graduate Academy Sales and Marketing recruits were also seen as a source of "future talent”.

The outcomes

  • We were the first and only agency to be put onto the client contractor PSL
  • In the space of six months, nine opportunities for CHASE Graduate Academy contractors were identified in Sales and Marketing across two sales directorates
  • 100% of the vacancies were filled in an average of 16 working days
  • All CHASE contractors were either taken onto client headcount after 12-18 months or headhunted by competitors
  • After 6 months the speed and quality of CHASE contractor recruitment was such that CHASE were also added to the permanent headcount PSL
  • In 2020 we were granted a further 2 year extension to the PSL

Customer feedback

"Very impressed with the speed and quality of the CHASE recruits. There is a great cultural fit between our two companies."    

Business Unit Head