A conversation with Amit Patel: pharmacy, integration and the future of primary care

Community pharmacy is being asked to do more than ever: delivering Pharmacy First consultations, closing health inequalities gaps, and acting as a genuine front door to neighbourhood health. For pharma, health tech and medtech teams building commercial strategy in this space, understanding how that shift feels from inside the system matters as much as the policy detail itself.

This session brings you a conversation with Amit Patel, Chief Executive of Community Pharmacy South West London, hosted by CHASE's Cat Metcalfe, with the chance to put your own questions to Amit during live Q&A. It is designed for pharma, health tech and medtech leaders shaping engagement with primary care and pharmacy, and will also offer valuable insight for NHS colleagues working on integration and access.

This session will cover:

In this conversation, Amit will share his perspective on:

• Pharmacy First and clinical service growth: How community pharmacy's expanding clinical role is reshaping relationships with primary care and industry partners.

• Health inequalities and access: What Amit's work as a CORE20PLUS5 Ambassador reveals about closing gaps in access to care.

• Neighbourhood health in practice: How pharmacy, general practice and other primary care partners are working together as system boundaries blur.

• Leadership and workforce: The realities of leading a federated pharmacy network through a period of rapid change.

• What this means for industry: Practical implications for pharma, health tech and medtech teams working with pharmacy and primary care.

Meet your speakers

(Host) Cat Metcalfe, Strategy and Insights Director, CHASE

Cat has 20 years of experience helping life sciences organisations understand and meet the needs of the NHS. She specialises in deep analysis of NHS policy, priorities, and the pain points faced by healthcare professionals and commissioners. Having worked extensively on patient-empowering programmes and medical education, Cat is passionate about finding collaborative, win-win solutions that benefit patients, the NHS, and its partners. She will host this conversation, drawing out the insights that matter most to industry and NHS leaders alike.

Amit Patel, Chief Executive, Community Pharmacy South West London

Amit leads the strategic and operational direction of community pharmacy across six boroughs, representing close to 300 contractors, and chairs the South West London Primary Care Board, bringing general practice, pharmacy, dentistry and optometry together. He is the founding director of PharmAlliance, a national federation supporting independent pharmacies, sits on the NHS Confederation's Advisory Group, and serves as a CORE20PLUS5 Ambassador. Amit brings a connected, first-hand view of what integration, access and workforce leadership look like in practice.