31st August 2021

The challenge

A diverse, multinational pharma organisation invited us to meet their resourcing needs. The incumbent supplier had been working as dedicated outsourcing and recruitment partner for many years yet was regularly failing to fill strategically important vacancies.

The solution

Our recruitment consultants engaged with recruiting managers to ensure they fully understood the managers recruitment needs.

Our recruitment consultants interrogated their geographical data bases to identify suitable candidates and interviewed each one in order to ensure that the most appropriate candidates were identified before being put forward to client assessment centres.

The outcomes

  • 64% of the total Key Account Manager vacancies made were filled by CHASE
  • 100% of the 3 Regional Account Director positions were filled by CHASE

CHASE impressed the client as illustrated through the following feedback and customer satisfaction scores:

  • 100% customer loyalty score
  • 90% customer satisfaction score
  • 100% would recommend CHASE to others
  • Q1 2020 signed 3 year exclusive contract

Customer feedback

"What are CHASE’s strengths? Your people – contactable, friendly, with a sense of urgency, and fast response to emails and phone calls."

Divisional Sales Director

Case Study: Building a commercial team from scratch for the launch of a new Oncology division
Case Study: Building a flexible and affordable outsourced team at speed
Case Study: Outsourced Key Account Management team – speed and impact
Case Study: Increasing awareness and market share using an E-detailing/telesales solution
Case Study: Supporting hybrid customer access and selling
Case Study: The value of graduates
Case Study: Deploying an alternative to a UK distributor model in Medical Devices
Case Study: Increasing awareness and increase advocacy using an E-detailing/telesales solution (Renal Disease)
Case Study: UK Launch for imaging software provider
Case Study: Supplementary UK Due Diligence
Case Study: Pharmacist deployment in customer facing roles
Case Study: A new prescription for primary care brands
Case Study: Improving Portfolio Performance
Case Study: Joint working - a global collaboration
Case Study: Building effectiveness & confidence in remote customer engagement
Case Study: An introduction to remote customer engagement
Case Study: High Calibre Graduate Recruitment
Case Study: CHASE performance vs CSO competition
Case Study: Graduates - reinvigorate existing sales organisation
Case Study: CHASE – maintaining momentum through loss of exclusivity whilst retaining talent
Case Study: Nurse recruitment success where others failed
Case Study: Identifying resource needs and a customer-facing team structure
Case Study: CHASE’s effectiveness vs an RPO global agreement
Case Study: Supporting a specialist product launch with hassle-free outsourcing
Case Study: Flexible resourcing – fast deployment
Case Study: Identifying and supporting the right candidate
Case Study: Market Access Managers & Key Account Managers - Oncology
Case Study: Specialist Key Account Managers – secondary care
Case Study: Clinical Trial – Respiratory (COPD)
Case Study: Successful Market Access team build
Case Study: Assessing the market potential of a new medicine
Case Study: Feasibility project- Asthma randomised clinical trial
Case Study: Remote selling induction programme – preparing for hybrid selling